Frequently Asked Questions

  • General
  • Countdown
  • Training
  • Ordering
  • School Membership
Expand All | Collapse All
  • 1. What is Math Facts Matter?
     

    Math Facts Matter is an educational software development company that produces a series of applications and tools to help teachers and schools teach their students math facts with greater efficiency and effectiveness.

    More
    Was this answer helpful ? Yes(0) / No(0)
    No Comments
  • 2. I need help learning to use a product. Where do I go for help?
     

    We have created tutorials and other documentation to show you how to use our products, so be sure to check those out from the Dashboard.

    If you don't find what you are looking for, or if you have any questions or encounter any technical problems please contact us and we will be happy to assist you.

    More
    Was this answer helpful ? Yes(0) / No(0)
    No Comments
  • 3. Who are these products intended for?
     

    Although our products can be used by anyone, we developed our line of products with schools in mind. The features and capabilities of our applications and reporting reflect the feedback and needs of teachers and school administrators.

    More
    Was this answer helpful ? Yes(0) / No(0)
    No Comments
  • 4. Why are math facts important?
     

    Understanding math facts is essential to being able to reliably and accurately solve more advanced levels of mathematics. Students must have a firm foundation and understanding of math facts, before they can excel in pre-algebra, algebra, and other forms of math.

    Studies are suggesting we have a national math fact fluency crisis. Only 1 out of 10 (10%) college students can pass a simple, basic multiplication test.1 Math fact fluency is imperative to living a successful and productive life, as math is used in some form in every occupation and is useful in all areas of life.

    1 DeMaioribus, C. (2011). "Automaticity of Basic Math Facts: The Key to Math Success?" Masters Thesis, University of Minnesota, Duluth, MN.

    More
    Was this answer helpful ? Yes(0) / No(0)
    No Comments
  • 5. I purchased a subscription. What happens now?
     

    After you submit your subscription order, upload your purchase order or mail your payment to us. After we receive your order and payment, we will activate your subscriptions.

    If you have ordered a personal subscription, you can begin using your subscriptions immediately.

    More
    Was this answer helpful ? Yes(0) / No(0)
    No Comments
  • 1. What grades and students are best suited for Countdown?
     

    Countdown is a classroom teaching tool that is best suited for students in Kindergarten to 6th grade, however, it can be used for any grade level, special education classes, or remedial classes that have a need for learning math facts.

    It is designed for entire classroom instruction, enabling them to learn, practice, and be tested on math facts simultaneously using multi-sensory methods and teaching styles. Countdown aids in the instruction of students with a varying range of proficiency in math fact fluency, and does so in the most effective and efficient manner possible.

    Although it can be used for individual learners or small groups, it is more effective in a classroom environment as it does not provide targeted, individualized practice.

    More
    Was this answer helpful ? Yes(0) / No(0)
    No Comments
  • 2. What is Countdown?
     

    Countdown is a classroom tool that teachers use to help their students practice their math facts at the same time. Teachers use their whiteboard or a white screen to display the math facts to the class and then use the multi-sensory techniques to help students learn to master each one. If you would like to learn more about Countdown, click here.

    More
    Was this answer helpful ? Yes(0) / No(0)
    No Comments
  • 1. Do you provide training on teaching math fact fluency?
     

    Yes! We can teach you the most effective strategies and methods for helping students not just learn math facts but to master them. To learn more about our training program, click here.

    More
    Was this answer helpful ? Yes(0) / No(0)
    No Comments
  • 2. What grade levels are best suited for the training?
     

    Training sessions are adapted for EarlyIntermediateMature, and Adult learners. Contact us for more information.

    More
    Was this answer helpful ? Yes(0) / No(0)
    No Comments
  • 3. Can I receive training on how to use your software?
     

    Yes, we can train you and others on how to use our software. Please contact us for details.

    More
    Was this answer helpful ? Yes(0) / No(0)
    No Comments
  • 1. How do I place an order?
     

    Ordering is easy! Use our quick online order form or use our online ordering system. For volume district discounted pricing, small rural school grants, and summer school pricing, call (833) GO-FACTS (833.463.2287).

    To use our online ordering system just sign up for an account or login if you already have one, then you can begin adding subscriptions to your account. You can see more detailed steps on our How to Order page.

     

     

    More
    Was this answer helpful ? Yes(0) / No(0)
    No Comments
  • 2. Can I pay for my purchase online?
     

    Yes, we accept both purchase orders and credit cards online.

    If you are ordering for a school and wish to pay by credit card, we will send you an invoice that you can pay online, otherwise you can upload your purchase order and tax exemption documentation using our online form.

    Individual subscription orders are automated and require payment by credit card. If you wish to pay by another method, please contact us.

    More
    Was this answer helpful ? Yes(0) / No(0)
    No Comments
  • 3. Can I pay by purchase order?
     

    Yes, we accept purchase orders! Just place your order and upload your documents using our simple form.

    More
    Was this answer helpful ? Yes(0) / No(0)
    No Comments
  • 4. How do I make my order tax exempt?
     

    Our online software and services are not taxable according to Oklahoma law, but any physical products that you order from us will be taxable if you are in Oklahoma. If you are tax exempt, you can upload your documentation using our online form.

    More
    Was this answer helpful ? Yes(0) / No(0)
    No Comments
  • 1. How do teachers access school subscriptions?
     

    When you add a school to your account, a unique link key will be generated for your school. Give your teachers the link key to the school and instruct them to create an account on our website at mathfactsmatter.com.

    After they create an account, they will be able to enter the school's link key from the Link a School page. All linked accounts will have access to your school's product subscriptions. You can disable their access at any time from the Teachers management page.

    More
    Was this answer helpful ? Yes(0) / No(0)
    No Comments
  • 2. Do I need a separate account for each school or for my personal use?
     

    No, our system is designed to make registration quick and easy, with only one login. You can even use your Google or Facebook account to sign up!

    If you are the administrator of one or more schools, you can add each school to your account and manage them all with only one login. You can also purchase personal subscriptions using the same account.

    If you are a teacher working for one or more schools, you can link to each school's account and access their subscriptions all with the same login. You can also purchase your own subscriptions with the same account. If you leave a school, you keep your account and only the link to the school is deleted.

    The system is designed to make this as simple and easy as possible.

    More
    Was this answer helpful ? Yes(0) / No(0)
    No Comments
  • 3. How can I monitor who is using my school's subscriptions?
     

    School administrators are able to monitor the use of their school's subscriptions from the Teachers management page.

    Simply click on the school's name to see all linked accounts and the usage statistics for each product subscription.

    Only certain activities are logged. For example, for Countdown, the usage is logged if they have used the Practice or Test mode for an assignment.

    More
    Was this answer helpful ? Yes(0) / No(0)
    No Comments
Do NOT follow this link or you will be banned from the site!