Last Updated December 3, 2019
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
Do we collect information from children under the age of 13? What information is collected?
Our education math games that are played and used by children may have a form that collects the following information:
- First Name
- Last Name
- State or Country
- Teacher Code
- Student ID
This information is entered directly by the child.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, open a support ticket or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do we use information collected from children under 13?
The information collected from children under 13 is used to:
- Personalize their experience while using our applications
- Administer a contest or promotion (in which case their teacher would be contacted, not the child)
- Provide teachers with reports of the child’s performance using our applications
- Display their score on the publicly accessible high scores chart with the following identifying information:
- First Name
- State or Country
- Teacher Code
- Student ID
We do not collect any direct contact information from children. Children will NEVER be contacted directly by us.
Parent or Teacher Consent
As of January 1, 2020, the collection of personal information from children is only done with parent or teacher consent.
This consent is obtained when the parent or teacher registers and obtains a teacher code that is then given to the child to use when submitting their information.
Information that is submitted without a teacher code will NOT be saved.
We do not require a child to disclose more information than is reasonably necessary to participate in an activity.
If the teacher of the child wants to receive progress reports, but parent(s) do not want their child’s personal information used in the system, a fictional or alternative first and last name may be used in place of their real name. The fictional or alternative name should be one that is agreed upon with the child’s teacher.
Parents can request to review their child’s personal information in our system, direct us to delete it, and refuse to allow any further collection or use of their child’s information.
Parents can agree to the collection and use of their child’s information, but still not allow disclosure to third parties unless it’s part of the service (for example, performance reports).
Parents that wish to exercise their rights stated above are to contact us at firstname.lastname@example.org.
We do not require students to disclose more information than reasonably necessary to participate in an activity. If you wish to provide the students with anonymity, fictional names may be used.
Teachers can request to review their student’s personal information in our system, direct us to delete it, and refuse to allow any further collection or use of their student’s information.
Teachers can agree to the collection and use of their student’s information, but still not allow disclosure to third parties unless it’s part of the service (for example, performance reports).
Teachers that wish to exercise their rights stated above are to contact us at email@example.com.
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards. An external PCI compliant payment gateway handles all CC transactions. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Cookies are required to:
- Login to the website and access members-only content.
- Use social media register/login system.
- Like or share content via social media buttons.
- Leave a blog comment.
- Add and remove items from shopping cart.
- Submit payments online.
- Compile aggregate data about site traffic and site interactions using Google Analytics, in order to offer better site experiences and tools in the future.
We may also use trusted third-party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off it will turn off some of the features of the site.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not advertise third-party products or services on our website.
We have implemented the following:
Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the Stripe payments cookie) or other third-party identifiers together to compile data regarding user interactions and other functions as they relate to our website.
You can opt out of cookies by disabling them in your browser, but it may affect your ability to use our website and applications.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
- Notice on the user dashboard
You can change your personal information:
- By emailing us at firstname.lastname@example.org
- By logging in to your account and editing your profile
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify you via email within 7 business days
- We will notify the users via in-site notification within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.